VisiHawk · Operated By Kortech, Inc.

Subscription Terms

Effective October 5, 2026

VisiHawk is a web workspace for planning low-voltage devices and connections on existing drawings. These terms describe the subscription offered by Kortech, Inc.

Your Subscription

For new subscriptions, the price is $14.99 USD per month for one named designer and one private workspace. It renews automatically each month until canceled. Existing subscriptions retain their agreed price, shown in their billing portal. This is a paid subscription, not a free trial. Stripe displays the total due before you pay. One account may not be shared by multiple designers.

Payment And Access

Pay through Stripe’s hosted checkout. We do not collect full card numbers in VisiHawk. Once payment is confirmed, we prepare your workspace and send an activation email to your purchase address. Verify that email to sign in. If delivery is delayed, use the purchase-status page or contact info@visihawk.com; do not buy again while your first payment is being confirmed.

Canceling And Returning

You can cancel future renewal through Manage Subscription in the app’s billing controls. Cancel before the next renewal to avoid the next charge. You retain access through the period already paid for. Billing follows calendar months and is not always exactly 30 days. After paid access ends, editing and cloud saving stop; billing and recovery controls remain available. Renewing after cancellation restores the same retained workspace after a new payment is confirmed.

Refunds

Canceling renewal does not automatically refund unused time in an already-paid month. Contact info@visihawk.com about duplicate or incorrect charges, or if paid access cannot be provided. We will review the payment and refund verified duplicate charges or charges for access we cannot provide. This policy does not limit refunds or other rights required by applicable law.

Included Capacity

• One designer and up to 20 projects per workspace, including projects in Trash.
• 256 MiB of cloud storage in total. Plan assets, saved versions and report input/output files count toward the limit.
• A 32 MiB processing limit for a saved project snapshot or report file.
• Up to 20 report jobs per hour and three queued or running jobs at a time.

These limits protect service availability. New saves or reports can be refused when a limit is reached; existing saves are not overwritten to make room. Moving a project to Trash does not free its storage. Contact support about capacity before relying on the service for larger workloads.

Your Drawings And Backups

You retain ownership of your uploaded content and must have permission to use it. You authorize us and our service providers to store and process it to deliver the service. Cloud saves contain project data, rendered plan images and extracted text; they do not archive the original PDF file. Keep original source files and download portable project backups.

Cancellation alone does not delete your drawings. We retain canceled workspaces to support recovery and return to service. You may request account or project deletion by emailing support from your account address. Limited payment, security and legal records may be retained, and backup copies may remain until the applicable backup cycle expires. We do not promise indefinite storage; we will contact your account email before a planned closure of retained project storage.

Using The Service

VisiHawk is intended for adult professional and business users on computers and larger tablets. Phone editing, native CAD import and 3D editing are not included. Do not use the service unlawfully, interfere with other users, bypass access controls, or upload material you are not authorized to process. Keep your sign-in email secure.

Review Before Installation

You are responsible for checking scales, routes, quantities, source drawings, field conditions and applicable project requirements. Estimates and reports are planning aids; they are not a substitute for qualified design review or field verification. Do not treat an illustration or sample plan as an installation document.

Service Changes And Support

We may maintain and update VisiHawk. We do not promise uninterrupted availability or a particular support response time. Material changes to price or subscription terms will be communicated to your account email before they apply to a future renewal, so you can cancel. Contact info@visihawk.com for support or questions about these terms.